Our Commitment to Your Privacy

At Ambria Assisted Living (“Ambria,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ambriaassistedliving.com or interact with our services.

Information We Collect

Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

• Schedule a tour or consultation through our website
• Contact us via phone, email, or contact forms
• Subscribe to our blog or newsletter
• Register for events or programs
• Apply for residency or employment
• Communicate with us through social media

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Demographic information
• Information about your loved one’s care needs and preferences
• Communication preferences
• Any other information you choose to provide

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address and browser type
• Device information and operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Schedule tours and consultations
• Assess care needs and provide appropriate recommendations
• Send you newsletters, updates, and marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

SMS/Text Messaging

Consent to Receive Text Messages

By providing your mobile phone number to Ambria and opting in to receive text messages, you consent to receive informational and marketing text messages from Ambria at the phone number provided.

Message Frequency and Charges

Message frequency varies. Standard message and data rates may apply. You are responsible for any charges from your mobile carrier.

Opt-Out Instructions

You may opt out of receiving text messages at any time by:

• Replying STOP to any text message you receive from us
• Contacting us at hello@ambriaassistedliving.com or (936) 276-6117
• Following opt-out instructions in any text message

After you opt out, you will receive one final confirmation message. You may continue to receive text messages for a short period while we process your request.

Help and Support

For help or more information about our text messaging program, text HELP to the number from which you received messages, or contact us at hello@ambriaassistedliving.com or (936) 276-6117.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, email delivery, analytics, and marketing assistance. These providers are contractually obligated to protect your information.

Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Ambria, our residents, or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent: We may share your information for any other purpose with your consent.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Deliver relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications
• Data Portability: Request a copy of your information in a portable format

To exercise these rights, contact us at hello@ambriaassistedliving.com or (936) 276-6117.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, use, and disclose, and the right to request deletion of your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a new “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Ambria Assisted Living
23164 Landrum Village Dr Montgomery, TX 77316
Phone: (936) 276-6117
Email: hello@ambriaassistedliving.com